Frequently Asked Questions about our Services

You can find answers to general questions about our company and our services on this page.

1. 1. What is Migration Downunder’s expertise?
      We have over 19-years hands on experience with different occupations dealing with different assessing authorities, visa classes and complex scenarios.
   2. How we can assist you?
      • Eligibility Assessment
        We will undertake an in-depth assessment and provide you with advice on all your visa options, time frames, fees involved and address any areas of concern before starting your visa application.
      • Handle your Application from start to finish
        Our highly experienced agents will provide you with personalised checklists of the supporting evidence required by the Department of Home Affairs for the specific Visa you are applying for to ensure the lodgement of a ‘Decision Ready’ application.
      • Liaise with Assessing Authorities and the Department of Home Affairs on your behalf
        Our services do not stop with the lodgement of your visa application.  Our highly experienced agents will continue to monitor your application and advocate on your behalf where necessary.
      • Application Outcome
        Once your application has been processed, we will continue to support you and ensure that you clearly understand the decision.
   3. How we CAN’T assist you?
      • Although we are experienced in employment sponsorship, we are not able to neither find you a job nor a company willing to sponsor you as this is not our area of expertise. You may wish to search for opening positions on your field of expertise and contact the company directly. For further information please access ‘How to find a job in Australia‘.
      • We can assist you with your Student Visa however we are unable to advise you which course you should study in Australia with the intent to obtain a Permanent Residency.
        There is no guarantee for permanent residency if you studied in Australia as immigration laws change all the time to reflect the government’s objectives with migrant population control. Moreover, we are not able to assist you with the enrolment of your course. You may wish to read our article ‘International Students beware‘ then contact a Registered Education Provider in Australia.
      • Unfortunately, if we didn’t lodge your application, we are unable to comment on the status of it. Moreover, not able to expedite your visa application.
      • We don’t advise on other agents or immigration agencies’ advice.
        We will advise you based on the information and documents you provide to us.
      • We don’t provide you advice on how to invest to complain to investment.
      • We do not provide document checklists and we do not offer a pre-lodgement document checking service during the initial consultation.
        If you intend to lodge your own application rather than use our full visa application service, you may wish to consider other options.
      • We do not do protection visas
        You may wish to access https://www.racs.org.au/ and https://iarc.asn.au/
   4. How much do you charge?
      It’s difficult to provide a fee structure when we’re not sure what type of visa you’re eligible for. The fee structure may vary depending on your individual circumstances.
   5. Why do the Migration Agent’s fees vary?
      Fees for Registered Migration Agents can vary due to differences in expertise, seniority, and urgency. For further information please access ‘Everything you need to know about Australian Registered Migration Agents’
   6. How can I book a consultation with one of your migration agents?
      We don’t start with a paid consultation as some questions can be answered quickly over the phone. Moreover, we want you to make sure you obtain the best value from it.
      We encourage you to call us on 02 9419-5411 so one of our agents can obtain some preliminary information about your query before you committed to a paid consultation
   7. How long does the consultation last?
      We spend up to one hour and sometimes more to determine whether or not a person can meet all the criteria for a visa. We charge a fee to complete a full visa assessment.
      This allows us to spend the time examining your entire circumstance, to answer all your questions, and to explain the next steps and process.
      If you sign on for a full visa application service, the consultation fee is credited to your account. During the consultation you will receive:
      • Advice on the visa pathways which are available to you
      • An assessment of your likely eligibility for each option
      • Benefits and disadvantages of each option
      • Outline of the main stages in the application process
      • Indicative processing time and cost for each option
      • Investing in consultation may save you money in the end result.
   8. I am not in Australia; can you still assist me?
      No matter where you reside, we can assist you.
      Our office is in Sydney but thanks to technology we can have a real conversation through Skype, Zoom, Google hangouts,…  Moreover, most applications are now lodged online alleviating the need for documents to be posted and signatures to be obtained.